About
Experienced leader that meets or exceeds business targets through creative strategy development, relationship-building, negotiation, and meticulous, well-organized, decisive execution. Ready to bring business acumen, leadership capabilities, and execution prowess to the right growth opportunity.
Skills
Experience
March 2018 – present
Resident Manager / InCity Properties
Ensure 100% occupancy and all operational aspects of multi-family building. I oversee tenant relations, vendor relationships, office operations and maintenance delivery. I am able to make the tough decisions that balance customer service and owner objectives. Dramatically increased net operating income and return on investment. Results:
June 2017 – May 2018
Graduate Assistant / Gonzaga University
Provided background research support to the Dean of the Doctoral Program in Leadership Studies. Met with multiple stakeholders from across the organization to revise scholarship funding for doctoral students. Worked one term as an administrative assistant to the Jesuit community and provided logistical support for their move to a new building.
April 2015 - August 2016
Board Member & Executive Director / Interfaith Council of Southern NevadaProvided executive leadership to a small non-profit focused on diversity education and interreligious understanding. Implemented new office procedures, accounting practices, and board development
January 2011 – October 2015
Entrepreneur / Self- EmployedAuthor/Blogger – www.karakeating.com
Small Business Owner - Wellness Center
Education
May 2017
Master of Arts in Organizational Leadership / Gonzaga University
June 1998
Bachelor of Arts in English Literary Studies / Eastern Washington University
Volunteer Experience
Teaching Assistant – Gonzaga University Organizational Leadership Course Foresight and Strategy
Ambassador – Council for a Parliament of the World’s Religions
Board Member – Interfaith Council of Southern Nevada
Board Member – Habitat for Humanity North Idaho
Women’s Build Construction Supervisor – Habitat for Humanity North Idaho
Volunteer Coordinator – Habitat for Humanity North Idaho
Skills
- Business strategy development & execution
- Running complex, high-budget projects
- Driving higher customer satisfaction
- Program execution through meticulous attention to detail
- Team development
- Managing changing priorities & resolving complex problems
- Negotiating contracts
- Developing key relationships with stakeholders
- Growth through marketing and social media
Experience
March 2018 – present
Resident Manager / InCity Properties
Ensure 100% occupancy and all operational aspects of multi-family building. I oversee tenant relations, vendor relationships, office operations and maintenance delivery. I am able to make the tough decisions that balance customer service and owner objectives. Dramatically increased net operating income and return on investment. Results:
- Increased net operating income 10.23% in 2018 and 10.38% to date in 2019
- Moved occupancy rate from 94% to 100% in the first 4 months
- Develop strategies to successfully implement market rent increase up to 20%
- Highest performance numbers for any Resident Manager in the company in 2019
- Managed $350,000 capital improvement project on-time and on-budget
- Drove vendor costs down through relationship building and competitive bidding resulting in a 10% cost reduction for the capital improvement project
June 2017 – May 2018
Graduate Assistant / Gonzaga University
Provided background research support to the Dean of the Doctoral Program in Leadership Studies. Met with multiple stakeholders from across the organization to revise scholarship funding for doctoral students. Worked one term as an administrative assistant to the Jesuit community and provided logistical support for their move to a new building.
- Successfully worked with key stakeholders to resolve complex scholarship funding issues
- Developed relationships across campus departments
April 2015 - August 2016
Board Member & Executive Director / Interfaith Council of Southern NevadaProvided executive leadership to a small non-profit focused on diversity education and interreligious understanding. Implemented new office procedures, accounting practices, and board development
- Initiated a communications audit and resolved communication issues within the organization
- Successfully wrote and awarded $10,000 Clark County Outside Agency Grant
- Hired new camp director and implemented online application procedures
- Resolved conflicts on a 27- member board of directors
January 2011 – October 2015
Entrepreneur / Self- EmployedAuthor/Blogger – www.karakeating.com
Small Business Owner - Wellness Center
- Successfully created the first Interfaith Center in Las Vegas promoting wellness, spirituality, and interreligious understanding
- Executed business plan, developed key community relationships, and created successful social media marketing campaigns
- Established local social media following of 3000 people within 5 months in business
Education
May 2017
Master of Arts in Organizational Leadership / Gonzaga University
- Concentration in Servant-Leadership
- 3.9 GPA
June 1998
Bachelor of Arts in English Literary Studies / Eastern Washington University
- Cum Laude
- Dean’s List
- National Dean’s List
Volunteer Experience
Teaching Assistant – Gonzaga University Organizational Leadership Course Foresight and Strategy
Ambassador – Council for a Parliament of the World’s Religions
Board Member – Interfaith Council of Southern Nevada
Board Member – Habitat for Humanity North Idaho
Women’s Build Construction Supervisor – Habitat for Humanity North Idaho
Volunteer Coordinator – Habitat for Humanity North Idaho
